Here is the text of the announcement posted on their blog today:
Big Changes Coming to VOLKS USA!
January 11th, 2014
Hello!
As many of you may know, 2014 is the 15th Anniversary of the birth of our “Dollfie” line of dolls, paving the way for so many new opportunities in the doll hobby.
With that, VOLKS has a lot of things planned, and for VOLKS USA that means a lot of changes.
In Spring of this year we’ll be introducing a new website with new systems and services for all of our customers in the United States, Canada, and Mexico. We’re very excited to introduce it to you!
We have a new manager here now as well and he will be leading the way for these changes and for the future of VOLKS USA. Here’s a message to all of you from him.
“I’m dedicated to presenting joy and excitement to our customers through VOLKS’ hobby world! I’m really looking forward to the future of VOLKS USA and I hope to create a thriving hobby base here in the United States.”
That being said, we do have some sad news. Our Tenshi no Sumika in Los Angeles showroom will be closing after March of this year. Our last weekend open to the public will be March 29th and 30th.
We know that our local customers and those of you hoping to visit will be upset and disappointed and we do understand. We thank you so much to all of you who have come to spend time with us, bringing joy and gifts along with you and we would love to see as many of you as possible before then!
We hope that all of you can understand that this is difficult for us as well and is being done with an eye to the future. We hope that someday we can open a new store location. Until then, we will focus on our web store, on growing VOLKS USA’s presence here in the United States, and work to make it the best that it can be.
Thank you so much to everyone who has supported us over the years. We hope that we will continue to have your support in the years to come.
Sincerely,
Your VOLKS USA Staff