A Collector Reports on her Experience with Superfrock

I get a lot of mail from my readers who identify with what I post and otherwise. I thought this email would be interesting to post as I don't collect Sybarites. The two purchases I've made from Superfrock were not for dolls and went very smoothly.
The writer has given me permission to publish her name along with the content of her letter. In two instances I have substituted XXX for the name of a company.

Dear Ms Gold!
I am a frequent visitor to your blog and just today I read about what your buying experiences with XXX were like.
This might not be a big comfort, but anyway: I bought this ultra-expensive Tock doll from Superfrock. They had put me on a waiting list and then recently e-mailed me that they had one left and if I wanted it. I did. What I received was a doll with indentures, filing marks and bad creases and scratches on her back and shoulders and front upper bosom part.
And it was no fun arriving at being able to return her and receiving a full refund, i. e. one including my shipping cost back to the UK. I am still waiting for my credit card to be refunded with the amount for the doll, I got my shipping cost back via Paypal. Hopefully this credit card refund delay is only due to it being week-end.
Anyway, I would have never expected such an inferior quality on such a highly priced and allegedly high quality doll.
I was told that "oh, this was out of our hands" and that "the quality check in China was bad" etc. Furthermore, the e-mail address given on Superfrock's home page, i. e. "sales@ superfrock.com" leads straight to China. So it's the customer's fault if they write to the wrong address...I wouldn't want to say Superfraud.
What annoyed me even more, however, was the Lady I talked to on the phone hanging up on me three times and thus making me call again and again. On top of it all, she sighed into the phone annoyedly. The connexion was admittedly bad, but only in one direction. In case you're interested I can send you some photographs of the faults described above.
This whole affair reminds me of what you wrote about getting the last Fashion Doll Agency doll from XXX This kind of behaviour really provokes a customer to think that the sellers are trying to get rid of their last dolls which had come back before (for who knows how many times).
...[Shortened for Clarity]...
Thank you very much for taking your time to read all this and for all your endeavours. And for not sweet-talking to the sellers all the time on your blog. Their success has already gone to their heads far too much.

Best regards
Petra

Picture of the Week Award ~ May 9, 2010 ~ Laura Bigger

My featured photograph this week was made by my dear friend Laura Bigger, also known as Laura/LA. Using her Nikon D90 on a tripod in natural ligh, she presents us with an image straight out of a fashion magazine. Everything works together in this photo: the directional lighting, the composition, the limited color palette. The doll is in a very natural pose supported by the angled prop while she is shielding her eyes from the sun. I love it. The doll is Fashion Royalty Dania Zarr "Exclusive Interview." Her hair was restyled by Uriah and the dress is by HJ Couture 2010. Laura's byline on DollyDaily.com is "Professional Enabler." She has certainly earned that title with me. As a result of seeing this fashion and finding out who made it, I purchased one of his creations. (Huckleberry Jackson aka HJ Couture)

I asked Laura if she had any suggestions to offer doll photography beginners and this is what she said:
"Spend lots of time looking at the doll pictures on Flickr, the doll boards and in magazines. After looking at hundreds of doll photos you will start to have a sense of what is possible, what you like and what has already been done. Pros like Terri [Thank you, Darlin'] will show you what a perfectly lit shot should look like as well as how to use a few props or many props to create an interesting composition. My second bit of advice would be to go ahead and experiment. Now that digital cameras have made each picture more or less "free" try every angle you can think of. Experiment, have fun and play with those dolls!"

See more of Laura's photography and collection at: http://www.flickr.com/people/laurala2008/

Congratulations on the Picture of the Week Award.

My Flame Blue Vanessa is Where?

It's nine days since I paid for her and I just couldn't wait any longer so I emailed the liaisons at the W Club.
I received a very kind response from Luanne (who is always very pleasant and helpful). She told me that she would contact the business office of Integrity Toys. I'm assuming someone there actually read her email because about 1 hour later I got a shipping notice.

I know I'm not their favorite customer but really.....

Image Source: http://www.nataliedee.com/archives/2006/Apr/

Misleading eBay Auction Title of the Day

"NEW 14 Pairs Shoes for Fashion Royalty, Lots"

These are all Barbie shoes, many of which would not even fit a Fashion Royalty doll. This auction popped up in the Integrity Fashion Royalty category.

Seller's Feedback:Here's the link to the auction:

http://cgi.ebay.com/NEW-14-Pairs-Shoes-Fashion-Royalty-Lots-/290425603027?cmd=ViewItem&pt=LH_DefaultDomain_0&hash=item439eb703d3

Bella Productions Offers New Slim RWV Wall Units

The original Room With a View standard wall unit opens to 53" wide and is 20" tall.
I bought the one that is magnetic on both sides and it's very heavy but quite sturdy. (I believe the double sided one has been discontinued.) I've used it tons of times with large and small dolls and I recently purchased several new wall papers and floors. Tonner and Gene furniture items are perfectly scaled for this size unit. My doll photography style tends to zoom in so that the entire room is never fully visible. But it's fun to set up an entire room even if it doesn't make it into my pictures. I can really play. A while back I purchased several flexible magnetic panels elsewhere with the intention of creating some unique items for my RWV. Did I get to it? That would be NO. So full of ideas and so little time.

For those of you who are not familiar with the RWV here is the description from the website:
"a magnetic wall system which consists of a foldable wall unit and a large range of decorative panels and parts. The parts stick to the metallic side of the wall unit. Collectors can easily create their own miniature doll sets and dioramas. And, when it's time to put the fun away, RWV collapses for easy storage under a bed or in a closet. Perfect for 10" to 16" dolls."

Several months ago a second, smaller size was introduced called the RWV Slim. It is 20" tall and 43.5" when opened flat. Today an even more compact size called the RWV Folio was introduced. It consists of two 14.5" panels which open out to create a corner backdrop. That sounds really useful and easy to use!

Bella Productions has also begun to offer new solid color magnetic wallpaper panels and they are on sale this month.

Check out all the options at this link.

Here are a couple of different shoots I did using 16" dolls.

Sherrilyn Kenyon's Dark-Hunter Dolls from Ashton Drake

I don't have any familiarity with the Dark-Hunter series at all. I'm guessing they hunt vampires and I like vampires so there you go.
The artists over at Integrity Toys (who could that be?) have designed these dolls but AD is handling the distribution.
The first two dolls are called Acheron and Simi. AD's website for these characters states that "Each collectible Dark-Hunter doll is meticulously detailed with clothing and accessories straight off the pages of your favorite book. Symbolic of quality and collectability, each doll is handcrafted in premium materials and entirely hand painted." Entirely? Really? I'm impressed.
The images currently on the website are artist's renderings. Be forewarned. However, today, Integrity posted real pictures.


Who took these pictures? They do not show off the dolls well with the use of a soft focus and red lighting. I'm sure I could do a better job but they won't be here unless someone sends me one or two for free.

I would like her coffin handbag, though. Doesn't she look alot like Veronique? Integrity vehemently denies that it is the same sculpt. They say the two are completely new sculpts.

Retail Price: $149. each.
Availability date has not been announced as yet and although he was asked more than one time, David Buttry of Integrity Toys would not answer the question about edition numbers. I'm guessing because there are no edition numbers to be had.
I wouldn't order until I saw real life pictures and read reviews from buyers.